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Terms and Conditions


Membership Terms and Conditions


Membership is open to anyone in business, in a management or a professional role within a company. There are four types of Membership: Guest, Full, Charity and Corporate membership. Membership is to CommunitySoul Advanced Connections as an organisation and not limited to any one branch though you will allocate yourself a 'home branch' and you will make membership payments to that allocated branch for the full membership year.

Membership is for one calendar year and is valid from the date of payment received. After 12months membership can be cancelled at any time. Membership offers unlimited access at member rates to CommunitySoul Business Groups. All prices are subject to VAT at the current rate.

Guest Membership is reserved for newcomers to CommunitySoul Business Groups. If a Full, Corporate or Charity Membership expires and is not renewed, that Member cannot then register as a Guest Member. The final decision in any matters relating to Membership rests entirely with CommunitySoul. Guest members are not eligible to participate in any CommunitySoul discount schemes.

Membership is not transferable.


Membership Fees

Membership fees are outlined on our website and are subject to alteration without prior notification. All Membership Fees are payable monthly unless specially agreed with CommunitySoul. The final decision in any matters relating to payment plans rests entirely with CommunitySoul.

The yearly membership fee for existing members will be billed on the anniversary of our initial acceptance date. Renewal notices will be sent out via email 30 days in advance of this date. In the event that payment is not received by the due date, Membership will be deemed to have lapsed. A lapsed Member will need to re-apply for Membership.

All Membership Fees paid are non-refundable.

Cancellation of Membership
In the event of a Member wishing to cancel their Membership, notice needs to be given in writing to CommunitySoul. No fees are refundable. The only exception to this is if you have paid in full and the unlikely event that CommunitySoul should need to close a particular branch entirely, in which instance we will offer you a place at a suitable alternative CommunitySoul Business Group where possible. If a suitable alternative group is unavailable we will refund the membership fee paid on a pro-rata basis (ie, if you have been a Member for five months CommunitySoul will refund you 7/12’s of the Membership Fee paid).

Members who wish to rejoin must submit a new application and pay the Membership Fee.

Code of Conduct
For the benefit of all members, we operate a Code of Conduct and ask that you observe this at all times. If you do not then cancellation of membership may esult.

I will not market my services in an unreasonable manner
I will not act in a manner that will cause detriment to a group or to any of its members
I will maintain the confidentiality of all members
I agree to support and share ideas with other members and always treat them with respect

Your Data
We will not share, sell or rent your information to anyone else.


Event Terms and Conditions
Cancellation Policy
Cancellations received up to five full working days before the Event will be refunded in full or where possible transferred to another CommunitySoul Event, of the same value, within the 2009 calendar. Cancellations received within two working days of the Event will not be refunded. Transference to a Guest Member that has already attended two CommunitySoul Events and has not upgraded to Full Member status will be refused and the original invoice will still require settlement in full.

Cancellations must be made in writing by email to CommunitySoul Main Office where the original booking was made. info[@]communitysoul.co.uk. Please keep a record of this confirmation in case of a query.

All Event prices are subject to VAT at the current rate. The final decision in any matters relating to Events rests entirely with CommunitySoul.

Accessibility and Special Requirements
If you require assistance at the Event, please contact the relevant venue at least 5 days before the actual Event. Venue contact details can be found on the webstie.

If you have special requirements such as those of a dietary nature then please contact us at the time of booking the Event to let us know.

Marketplace Terms and Conditions
General
Advertisers can submit their adverts to appear on the CommunitySoul Marketplace area of the website for a one-month, three-month, six-month or 12-month period. Amendments to Marketplace listings, once published, will be charged at £15.00 per listing. All prices are subject to VAT at the current rate.

The Advertiser will be invited to renew their advertisement on expiry. Renewal notices will be sent out via email 30 days in advance of this date. In the event that payment is not received by this due date, the Marketplace listing will be deemed to have lapsed. A lapsed Marketplace listing will need to be re-applied for.

All Marketplace fees paid are non-refundable.

Content and Conduct
The Advertiser is responsible for any content posted or transmitted through the Marketplace. Any content, image or description deemed inappropriate, harmful or unlawful will be removed by CommunitySoul without refund.

Indemnity
The Advertiser will indemnify and keep indemnified CommunitySoul from and against any and all loss damage or liability (whether criminal or civil) suffered and legal fees and costs incurred by CommunitySoul resulting from a breach of these Terms and Conditions by the Advertiser.

Limitation of Liability
CommunitySoul’s entire liability to Advertisers in respect of all matters associated with the services shall be limited to the amounts actually paid by the Advertiser to CommunitySoul.

All Marketplace prices are subject to VAT at the current rate. The final decision in any matters relating to Marketplace listings rests entirely with CommunitySoul.

Your Data
See our privacy policy.

Links to External Sites
This site has links to other sites. CommunitySoul will not be held responsible for the content of a site that we have linked to.
Once you link to another site you are subject to the Terms and Conditions and privacy policy of the new site.

Refund Policy

You have the right to cancel within seven days of your purchase with us, or seven days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment returned and any physical products must be returned to us.

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CommunitySoul Ltd, Company Number: 06361649, 14 Cross Farm Road, Draycott, Somerset, BS27 3SE, UK
Tel 01934 743 649| Email: info@communitysoul.co.uk